This Privacy Policy explains how The Box Office Phnom Penh (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website, make a reservation, place an order, purchase event tickets, or interact with us online. We are committed to protecting your privacy and ensuring your personal data is handled responsibly.
Business Name: The Box Office Phnom Penh Address: #8, Street 258, Phnom Penh Contact Email: info@boxofficephnompenh.com
We may collect personal information when you:
Submit a reservation
Place an order
Create an account
Purchase event tickets
Send a message through our contact forms
Subscribe to updates or notifications
This may include:
Name
Email address
Phone number
Billing and shipping details
Account login details
Reservation details
Messages or enquiries
When you browse our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referring websites
This data is collected through cookies and analytics tools such as Google Analytics.
If you place an order through our website, WooCommerce stores:
Order details
Payment status
Cart contents
Transaction history
We do not store or process your full payment card details. Payments are handled securely by trusted third‑party providers such as ABA, PayWay, Stripe, or PayPal.
We use your information to:
Provide food, drink, and event services
Process orders and payments
Manage reservations
Send order confirmations and account notifications
Respond to enquiries
Improve website performance and customer experience
Comply with legal obligations
We do not sell your personal data to third parties.
Our website uses cookies to:
Enable essential functions (cart, checkout, login)
Remember your preferences
Improve site performance
Analyse website traffic
You can manage or disable cookies through your browser settings. Learn more about cookies via this resource on cookie management.
We may share your information with trusted third parties, including:
Payment processors (ABA, PayWay, Stripe, PayPal)
Email service providers
Website hosting providers
Analytics services
WooCommerce extensions required for site functionality
These partners only receive the information necessary to perform their services.
We retain personal data only as long as necessary:
Order records: up to 7 years (legal requirement)
Account data: until you request deletion
Contact form messages: up to 12 months
Analytics data: varies by provider
You have the right to:
Access your personal data
Request corrections
Request deletion
Object to processing
Request a copy of your data
Withdraw consent (where applicable)
To exercise your rights, contact us at info@boxofficephnompenh.com.
We take reasonable measures to protect your data, including:
Secure hosting
SSL encryption
Limited access to personal data
Regular security updates
However, no online system is completely secure, and we cannot guarantee absolute protection.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
If you have questions about this Privacy Policy or how we handle your data, contact us:
The Box Office Phnom Penh #8, Street 258, Phnom Penh Email: info@boxofficephnompenh.com Phone: 012 830951
